Help Center
I would like to cancel my order, what can I do?
You can cancel your order at any time through our Help Center. There is a ticket option for it but you can also let us know about it via Livehelp. You can choose the way of refund but by default it will be the same way as you paid for your order. The refund requests will get forwarded to the appropriate person who will initiate it as soon as possible. Our customer support is unable to refund your orders in money so it is never instant!
PayPal refunds: If you paid from PayPal balance it just takes a few hours, if you used eCheck it takes about 5-7 days.
Skrill refunds: Take 12-24 hours.
Paypal refunds: Takes 12-24 hours.
MuleCredit refunds: Instant and our customer support is able to do it.
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