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How does the text verification work?
We send you a text message to your mobile phone with a verification code, which is a random sequence of 4-6 numbers. When you receive the text message, you just have to tell us these numbers via LiveHelp or e-mail, and your order will be processed. If we cannot get in touch with you in text message, we will call you on the phone. This call takes about 10 seconds where you have to tell us the secret word, which is given to you via LiveHelp. We rarely need any further verification. The details about this process will be told via email.
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