Help center
Welcome to Mulefactory's Help Center.
Where you can find a quick solution for your issues. Please select from the topics below.
Basics, Customer ranks and LiveHelp
- How do I register on Mulefactory.com?
- How do I sign in using my Facebook account?
- How do I unlink my Facebook and Mulefactory.com account?
- How do I use the Help Center?
- Where do you get your gold and items from?
- What is Livehelp and how do I use it?
- Why is Livehelp useful for me?
- Why should I become a VIP member?
- I would like to cancel my order, what can I do?
- Does my activity on Mulefactory.com automatically appear on Facebook?
- How can I become a VIP?
- Where can I find my current rank and the peaks?
- What are the perks and discounts for the ranks?
- Can I use a coupon and my VIP discount at the same order?
- Who and when can access my stored data?
- How do I know what data are you storing about me?
- How do I close my Mulefactory account?
- How do I place my order?
Payments and orders
- How can I pay with credit or debit card?
- How can I track my orders?
- If I make a mistake with my order, can I fix it?
- Why do I have to verify myself?
- How does the text verification work?
- I changed my mind after I have paid and now I want to purchase something else, what can I do?
- The elapsed time of my order has hit the deadline, what can I do?
- I will not be able to pick up my order, what can I do?
- What is an eCheck?
- How do I change the currency of the item prices?
- What forms of payment do you accept?
- How to you handle mispriced services?
Coupons
Affiliate program
- What is Mulefactory's Affiliate Program?
- How Mulefactory's Affiliate Program works?
- How do I get started?
- How do I make people register?
- How do I know if someone registers?
- What is a 1st and a 2nd level registration?
- What does the number of clicks and number of orders mean?
- Do I always get my share after every single purchase?
- What is MuleCredit?
- When can I ask for a payout?
- How can you pay for my MuleCredits?
- How long does it take to get my money?
- Is there any other way to use the credits I have earned?
- Is the affiliate share permanent?
- How do I earn money by this system?
MuleCredits
Sell to us
24/7 live technical support
Still have a question?
Contact us and we will help you!
