Do you guarantee that I will be able to run the Greater Rifts associated with the Custom Gear Upgrade Services?

We do not guarantee that any built Diablo 3 character will be able to farm the Greater Rift level mentioned in the name of the service. Building a character requires planning and a certain level of knowledge of the game, and doing Greater Rifts also requires good execution. We do guarantee, however, that the quality of our farmed items will be up to the standards of the required Greater Rift levels. This mostly entails the quality and quantity of secondary stats, but for some services, the Ancient item quality, as well.

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