Path of Exile 2

The launch of Path of Exile 2 has been a highly anticipated event, with thousands of players flocking to experience the early access release. However, the surge in demand has led to some technical challenges, with the most frequent issue being the "Unexpected Disconnection Occurred" error. This problem has frustrated many players as it disrupts gameplay or even prevents them from logging in.
 
What is the “Unexpected Disconnection Occurred” error?
This error occurs when players lose connection to the game’s servers. According to GGG, the issue is primarily caused by server overload due to an unexpectedly high number of players logging in simultaneously. With over a million players having purchased early access, the servers are struggling to handle the traffic.
This error can affect players at any point during gameplay, but it’s especially noticeable when the game needs to load new areas or assets. It impacts players across all platforms, making it a widespread issue during the game’s early days.

What causes the issue?
The “Unexpected Disconnection Occurred” error appears to result from several factors, including:

• Server overload

The sheer number of players attempting to log in at the same time has pushed the game’s servers to their limits. GGG admitted they didn’t anticipate such a massive influx, and their systems are struggling to keep up.

• Connection stability

An unstable internet connection on the player’s end can also contribute to the problem. Slow or inconsistent networks can make it harder to maintain a connection to the game’s servers, especially during peak times.

• File corruption

Missing or corrupted game files can lead to disconnection errors, as the game struggles to process or load required assets.

What can players do to fix or minimize the issue?
While the PoE 2 team works to resolve the underlying server issues, there are a few steps players can take to minimize the occurrence of the error:

• Verify or reinstall the game

Use the game platform (such as Steam) to verify the integrity of your game files. This process checks for any missing or corrupted files and repairs them.
If verifying doesn’t work, a fresh installation of the game might help. While reinstalling can be time-consuming, it could resolve any issues caused by faulty installation.

• Check your internet connection

Ensure your internet connection is stable and fast. Restart your router or switch to a more reliable network if possible.

What are the developers doing to resolve the issue?
The creators behind PoE 2 have acknowledged the ongoing disconnection issues and reassured players that they are actively working on solutions. In a recent Twitter statement, the team explained that they are conducting urgent database upgrades to accommodate the high volume of players logging in. These enhancements aim to reduce server strain and stabilize the login process, ensuring a smoother experience for everyone.

Why this error isn’t surprising
It’s worth noting that the massive popularity of Path of Exile 2 is both a blessing and a curse for the team behind the game. The game’s early access has attracted an enormous player base, in part due to the positive reputation the creators have earned over the years with the original Path of Exile. 
Despite the technical issues, the hype around the game remains strong. Many players are willing to endure the challenges because they recognize the potential of Path of Exile 2 to become a standout title in the ARPG genre.

The error has certainly caused frustration among Path of Exile 2 players, but it’s not an insurmountable problem. While waiting for the developers to implement server improvements, players can take steps like verifying their game files and optimizing their internet connection to minimize disruptions.

As GGG continues to refine and expand the game, these early hiccups will likely fade into memory. For now, patience and persistence are key as the team works tirelessly to address the technical challenges. With its massive popularity and dedicated fanbase, Path of Exile 2 is poised for long-term success once these issues are resolved.